Breakthrough is seeking a Junior Salesforce Administrator who is passionate about leveraging and championing the use of Salesforce in service of Breakthrough’s mission and eager to join a talented team at a national non-profit. The Junior Salesforce Administrator will support business systems for both our National and affiliate teams. They will serve as a technical expert on Salesforce projects with direct involvement in the design and implementation of Salesforce solutions leveraging industry best practices to develop, codify, document, and evolve processes for all aspects of support, account management, training, and process documentation.

This role requires understanding of the technical, business, and programmatic functions of Breakthrough’s National Salesforce instance and Breakthrough’s managed package on the AppExchange, the Breakthrough Starter Pack (BTSP). BTSP is part of an exciting and intentional Collaborative-wide initiative to help Breakthrough affiliates achieve greater sustainability, scale, efficiency, and impact through transformational thinking and operational and strategic change. The Junior Administrator will support alignment and data integrity between both systems, expanding Lighting setup, and managing the continued expansion into a new Community of 12,000+ users. 

This a full-time, remote position that reports to the Chief People & Program Officer. As a member of the Salesforce Team, this professional will work with a diverse group of users across the Collaborative.

Applications will be reviewed on a rolling basis, with preference given to candidates submitting applications by Friday, July 30, 2021. 

We will begin contacting applicants in August. The hiring process typically takes four to six weeks. We hope to begin the onboarding process for our new colleague in September.